Property Manager – Northtown Village
Purpose: To manage the day-to-day operations of the property and supervise the site staff. Assist the Portfolio Director with all phases of the property management
Job Duties and Responsibilities:
- Provide residents with exceptional customer service and foster good resident relations
- Train and supervise staff on all job responsibilities and be a valuable leader of an effective on-site team
- Enforce management policies and procedures
- Perform functions in a continuous manner without assistance/supervision
- Meet and greet customers in person and on the telephone
- Oversee and participate in the showing and leasing of apartments to prospects
- Oversee and participate in the processing applications and other necessary paperwork to rent apartments
- Assist residents with questions and record service requests
- Receive and input rents and all other fees from prospects and residents
- Oversee and participate in rent collection, and collection of delinquent rents
- Oversee and maintain site records (resident files, certifications, inspections, Move-In (M/I), Move-out (M/O, etc.)
- Oversee and perform community inspections
- Maintain budget controls, maximize income potential and control operating expenses
- Oversee and participate in preparing and performing marketing outreach program
- Oversee and participate in resident activities and retention programs
- Ensure impeccable curb appeal and interior and exterior cleanliness
- Oversee and participate in the polishing up of the model, vacant apartments and the tour route
- Oversee and participate in the preparation of making balloons clusters, setting up the refreshment center, and other preparation to open the leasing office for business
- Oversee and assist with key control
- Oversee and assist with contractors
- Operate all office machines, printer, computer, etc.
- Oversee and handle mail, prepare notes, letters, documents; receive and distribute packages
Non-Essential Job Duties and Responsibilities:
- Perform/prepare special projects
- Perform other duties, as assigned
Hours
- Full-Time
- Monday – Friday, Alternating Saturdays 9:00am to 5:00pm
- 1-3 Years of experience preferred